Our Services

Security expertise for your business

Every business is different, and so are its security challenges. Our services are designed to give you clear direction, practical support and flexible delivery that fits the way your business operates. Whether you need ongoing guidance, help with a specific project or support to meet legal and regulatory obligations, we provide the expertise you need to move forward with clarity and confidence.

From retained consultancy and fractional security management to certifications, risk assessments, data protection and awareness training, we help you build stronger security foundations and support your organisation as it grows.

Retained Support and Management

Flexible, ongoing security guidance that gives your businesses expert support when you need it, helping you manage risks, improve resilience and stay on the right track.

Project-Based Services

Structured, outcome‑focused support for certifications, assessments and compliance projects, providing clear direction and practical delivery tailored to your business’s goals.

Partner Services

Specialist services delivered with our trusted partners, giving you access to accredited expertise, proven technologies and additional capabilities that strengthen your security posture.

Retained Support and Management

Practical, flexible security support that grows with your business

Retained Consultancy and Support

Gain flexible access to the security expertise your business needs.

Our retained consultancy service gives your business flexible access to experienced security, data protection and compliance advice whenever your business needs it, without employing a full‑time specialist. This service is designed for businesses that want a trusted expert to turn to when questions arise, decisions need to be made, or recommendations need to be put into practice.

We work alongside you on an ad‑hoc basis to help you interpret risks, turn assessment findings into action and make sense of the security and compliance demands you are facing.

How we can help:
  • Get fast answers to security, data protection and compliance questions as they arise
  • Develop practical policies and processes that work for your business, not against it
  • Turn risk assessment recommendations into clear, achievable actions that actually get done
  • Strengthen supplier due diligence and understand what risks external partners introduce
  • Mentoring and guidance that helps your team make confident, well‑informed decisions
  • Build effective business continuity and incident response plans tailored to real scenarios
  • Gain clarity on customer requirements and respond to questionnaires with confidence
  • Supporting the implementation of project plans for certifications, such as Cyber Essentials.
  • Receive professional insight on strategy and direction without committing to a full security manager

vSecurity Manager (vCISO)

Fractional security leadership that manages your security day to day

Our vSecurity Manager service gives your business a dedicated, part‑time security leader who takes responsibility for managing your security activities, driving improvements and keeping your business on track. It is a practical and cost‑effective way to gain strategic direction, governance and operational oversight without hiring a full‑time security manager.

We embed ourselves within your business, attending key meetings, managing your risk and supplier activities, shaping your security strategy and ensuring that planned work is delivered on time. You gain regular reporting, ongoing visibility of issues and progress, and confidence that nothing is being overlooked.

This service brings structure, accountability and leadership to your security programme, helping you maintain compliance, achieve certifications and respond effectively to emerging risks.

How we can help:
  • Everything available through our Retained Consultancy and Support, plus:
  • Managing day‑to‑day security tasks and ensuring activities happen on schedule
  • Managing day‑to‑day activities within your information security management system (ISMS)
  • Providing ongoing strategic guidance and supporting long‑term planning
  • Running monthly security meetings and producing clear management reports
  • Delivering ongoing risk assessments and supplier management reviews
  • Managing documentation, policies and evidence for compliance and certifications
  • Preparing your business for audits, tenders and customer assurance requests
  • Acting as your named point of contact for all security and compliance matters

Project-Based Services

Targeted, outcome‑driven support for your key security goals

Certification Projects

Preparing for certifications such as Cyber Essentials, Cyber Essentials Plus, ISO 27001, and similar standards can feel overwhelming without the right support. Requirements can be technical, documentation-heavy or unclear, and small businesses often struggle to know where to start. We break the entire process down into manageable stages, explaining what is needed and helping you make meaningful, lasting improvements rather than chasing checkboxes.
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Our approach includes understanding your business environment, identifying gaps, advising on the right controls and guiding you through any remediation. We help you understand why each requirement exists so you can make informed decisions. Whether you are certifying for the first time or maintaining an existing certification, we support you from preparation through to successful completion.

Case Study – UP3

See how UP3 achieved UKAS‑accredited ISO 27001 certification at pace, securing a gold‑standard result through Shout Cyber’s expert guidance.

Security Review and Assessments

Our risk assessments give you a clear, practical understanding of where your business stands, how it aligns with relevant security standards such as ISO 27001 and Cyber Essentials, and which actions will make the biggest difference.

We do not simply list technical issues or overwhelm you with jargon. Instead, we identify what matters most, explain the potential impact and help you prioritise improvements in a way that aligns with your goals, resources and risk appetite.

We review your technology, processes, suppliers, data handling and internal practices against recognised good practice and applicable frameworks. You receive a clear, actionable report that identifies real risks, highlights blind spots and explains the potential impact, along with prioritised recommendations that fit your goals, resources and risk appetite. This helps you make informed decisions, plan effectively and demonstrate progress to customers, stakeholders and auditors.

Business Continuity and Incident Readiness

Incidents do not wait for the right moment. Our continuity and incident readiness projects help you prepare for unexpected events by building practical plans, clear roles and reliable processes. We work closely with your team to identify critical business activities, map dependencies, and develop response strategies that support rapid recovery and minimise disruption.

Whether you need a business continuity plan, an incident response plan or both, we create structured, usable documents that match the reality of your business. We can also run tabletop exercises to help your team understand their roles and build confidence in responding effectively when it matters most.

  • Incident Response Planning
  • Response Management Team Development
  • Critical Supply Chain Assessment
  • Backup and Restoration Planning
  • Testing and Scenario Scheduling

Security Awareness and Culture

Human behaviour remains one of the biggest influences on a business’s security posture. Our awareness and culture projects help your team understand risks, adopt safer practices and build a more security-conscious mindset. This is not about fear or technical jargon. It is about providing practical, engaging guidance that relates directly to the way people work.

We can deliver interactive sessions, tailored guidance for different departments, guidance for leadership teams and materials to reinforce messages across your business. By strengthening awareness and encouraging consistent, positive behaviours, we help reduce the likelihood of incidents caused by human error and create a culture where security feels natural, not burdensome.

  • Engaging training tailored to real working practices
  • Guidance for leaders and team managers on setting expectations and shaping behaviours
  • Sessions focused on reducing real‑world risks, not just theory
  • Tailored training methods, including remote/in-person, e-learning and phishing simulation
  • Testing and Scenario Scheduling

Data Protection Services

Understanding your responsibilities under data protection legislation can be challenging for any business. Our gap analysis helps you identify where your current practices support compliance and where improvements are needed. We focus on the practical side of data protection, looking at real processes, real data handling and real risks, rather than abstract legal definitions.

We review policies, procedures, data flows, consent practices, retention, supplier relationships and incident readiness. The outcome is a clear roadmap that helps you strengthen compliance, protect personal data more effectively and demonstrate accountability to customers, partners and regulators. Our guidance is always delivered in plain English and tailored to your business, so you know exactly what to do next.

  • Gap Assessments and Reviews
  • Remediation Support
  • Rights Management Process Development
  • International Transfer Guidance and Assessments
  • Data Protection Impact Assessments

Website Security and Compliance

A practical service that helps your business meet the legal, data protection and security requirements expected of modern websites. We review your site for key compliance gaps, create tailored policies such as privacy notices and cookie information, and check essential security settings to identify risks before they cause problems. You receive clear guidance on how to improve transparency, protect visitors and ensure your website reflects the professionalism and trustworthiness of your business.

F.A.Q.

Frequently Asked Questions

  • Do we need to have in-house security knowledge?

No. We work with our clients to develop projects, taking into account available skills and expertise. For example, you may have an IT support engineer who is available to support with some technical aspects, but requires additional support around specific cybersecurity aspects, which we would support and build into our projects.

  • Are retained support and projects separate?

No – many of our customers work with us on both a retained support and a project basis, depending upon their requirements. Retained support adds a layer of flexibility to projects, allowing broader support. We also offer a discount on our service rates for projects run alongside our retained service, as well as flexible payment options.

  • How long do projects typically take?

The timeline depends on the scope, gap analysis and your goals. Some projects, such as Cyber Essentials, can be completed quite quickly, while others, like ISO 27001 readiness, take longer. We provide a clear plan and timescale before we begin.

  • Do you provide templates or documentation?

Yes, where appropriate, we provide practical templates such as policies, plans and registers. More importantly, we help you adapt them so they fit your business rather than forcing you into a one‑size‑fits‑all approach.

  • Do project services include ongoing support?

Projects focus on achieving defined outcomes. If you would like regular guidance or ongoing security leadership once a project is complete, our retained services can provide longer‑term support for your business.

Partner Services

We collaborate with trusted partners to deliver services that complement our work and support your wider security goals.

Penetration Testing

Independent security testing that exposes real‑world weaknesses before attackers do, giving your business clear insight and practical actions to strengthen its defences.

Vulnerability Management

Regular systems and endpoint scanning, with expert review that identifies and prioritises system weaknesses, helping your business stay ahead of emerging risks and focus on what matters most.

E-learning and Phishing Simulation

Engaging online training and realistic phishing tests that build stronger habits and significantly reduce the chance of incidents caused by human error.

Password and Secrets Management

Secure, centralised tools for storing and sharing passwords and sensitive information, reducing the risk of accidental loss, misuse or unauthorised access.

Darkweb Monitoring

Continuous monitoring of the dark web for leaked email addresses and credentials linked to your business, helping you identify risks early and take action before they are exploited.

EndPoint & Managed Detection and Response (EDR/MDR)

Continuous monitoring and rapid threat response for laptops and servers, helping your business detect and contain attacks before they can cause disruption.

Security Operations Centre (SOC)

Around‑the‑clock monitoring of logs and alerts by dedicated analysts, giving your business enhanced visibility, faster escalation and increased confidence in its security posture.

Data Recovery Services

Professional recovery services that help restore lost, damaged or inaccessible data quickly and securely, reducing downtime and helping your business return to normal operations with confidence.

Many more services

Please enquire for further details regarding other partner services.

Ready to move your security forward?

Your journey to stronger, clearer and more confident security starts with a simple conversation. No sales pitch. No pressure. Just practical guidance shaped around your business.

Contact us

Let’s talk about where you are, where you want to be, and how we can help you get there.